Service Designer working on public services and committed to design ethics and trauma-informed practice

Civic stuff, network analysis, AI & agents, deliberation, design research, UXR.

Working from Defra in the Future Farming and Countryside Programme, OneTeamGov and UKGovCamp. Government romantic and lover of tea

Reflecting on the complexity of systems and making change in government @UKCivilService . Part of @OneTeamGov

Gender /Technology and Society/ Books & Reading/ always unnecessarily mulling.

UX writer and author https://abookapart.com/products/the-business-of-ux-writing

Doing lots of digital things.