There definitely could be e.g.

I know this wasn’t the focus of the article but just wondering, is there a step before “starting with the role of an organisation as a service provider” of: is a service required to meet this user’s need(s)? And are we best placed to be the ones delivering it?
I know this wasn’t the focus of the article but just wondering, is there a step before “starting…
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Joe Smith
Ben Holliday
·Follow
1 min read·
Aug 28, 2019
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There definitely could be e.g. thinking through the role and purpose of the organisation, and then how this relates to meeting different needs, and the different types of services you might offer.
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Written by Ben Holliday3.4K Followers
·1.1K Following
Designer and leader. Working with organisations and teams to deliver great products and services / also find me at benholliday.com
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