Ben Holliday·Jun 29, 2025Design is care (and sensing carelessness)Why design is care, and how the experiences we shape and deliver will be defined by how people sense that care in the future.
Ben Holliday·Dec 20, 2022Introducing our design philosophyHow we’re growing our user centred design practices at TPXimpact, and the principles that are helping to shape our work.
Ben Holliday·May 23, 2022#IveBeenThereOur team at TPXimpact have been sharing experiences as part of Mental Health Awareness Week and I was asked if I’d share my own story and…A response icon1A response icon1
Ben Holliday·May 20, 2022Speaking and events — Summer 2022I’m just in the process of confirming more speaking and events tied to the launch of Multiplied. Following my last post we hosted the…
Ben Holliday·Mar 25, 2022Book launch and speaking updateIt’s been a few weeks now since Multiplied was released and the response has been really positive so far. With the backing of TPXimpact…
Ben Holliday·Mar 12, 20222 years later and a book announcementWay back in my end of year reflections for 2019 I said it was an ambition to write a book. Obviously the world then changed rapidly a few…
InSeniority in DesignbyBen Holliday·Feb 26, 2021The personal linePeople can find purpose doing meaningful work, especially when that work is shared with others.A response icon1A response icon1
Ben Holliday·Feb 21, 2021Mezzanine levels for service designWhen designing services, one of the biggest challenge teams face is finding the right perspective to work from.
Ben Holliday·Feb 21, 2021As-is for service designSomething I’ve been reconsidering recently is the idea of ‘as-is’ work in service design, especially how this is part of discovery work.A response icon1A response icon1
Ben Holliday·Feb 2, 2021Could-be-anywhere-nessThe description of ‘could-be-anywhere-ness’ caught my attention recently in this article about the plans to redevelop the centre of…